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Boost your business with our special offers during black Friday week! Offers limited from 22 to 26 November 2021 |
UPSKILL YOUR WORKFORCE FOR FREE.
& GROW YOUR BUSINESSTraining and development programs provide a host of benefits. They enhance employee performance, boost employee productivity, reduce employee turnover, and improve company culture. We offer short, high impact courses consisting of 2 days delivery followed with online support from a dedicated tutor. The courses are ideal to support continuous professional development for people who are already in work. Face-to-face training can be arranged on employer's site for groups of 5+ individuals. As a result of completing the course, you will receive a Training Qualifications UK (TQUK) Level 2 Award . Don't wait, enrol your team today! Peter Longworth Head of Training at Heyllo! ➝ CONTACT ME |
WE CAN HELP
What area do you need support?
➝ I want to LEARN ABOUT DIGITAL PROMOTION
Digital marketing has changed the way of communication between a company and their customers. With these developments businesses have to take huge steps to keep up with these changes, the new opportunities and the new way of promoting in a digital horizon.
The course will help you to develop your understanding of how to best promote a business digitally and how to use different online techniques to attract customers and increase brand visibility and sales. The course has been designed alongside industry professionals to ensure the content is relevant, up to date and practice. It is ideal for individuals wanting to improve digital promotion in a real business.
To enrol on this course for free, you must be an employer or employee of a business located within the Tees Valley area.
The course will help you to develop your understanding of how to best promote a business digitally and how to use different online techniques to attract customers and increase brand visibility and sales. The course has been designed alongside industry professionals to ensure the content is relevant, up to date and practice. It is ideal for individuals wanting to improve digital promotion in a real business.
To enrol on this course for free, you must be an employer or employee of a business located within the Tees Valley area.
➝ I WANT TO IMProve the experience of my customers
In order to have a truly successful business, you need to provide good customer service. It is believed that 96% of unhappy customers don’t ever complain; however, 91% of those simply leave and never come back.
Therefore, training your customer support team is just as important (if not more) as training your marketing or sales teams. The online Customer Service Course is designed to help anyone who works in customer service improve their customer service skills in order to provide each customer with the best possible experience every time.
To enrol on this course for free, you must be an employer or employee of a business located within the Tees Valley area.
Therefore, training your customer support team is just as important (if not more) as training your marketing or sales teams. The online Customer Service Course is designed to help anyone who works in customer service improve their customer service skills in order to provide each customer with the best possible experience every time.
To enrol on this course for free, you must be an employer or employee of a business located within the Tees Valley area.
➝ I WANT TO IMPROVE TEAM LEADERSHIP
Strong team leadership is essential for providing guidance, direction and instruction within a group and inevitably leads to more effective teamwork and more motivated employees.
Being able to manage a team effectively is critical in the current job market, where employee productivity and team outcomes are closely monitored. The course will teach you the principles of team leading, how to use different styles of leadership to enhance your team's performance, and how to motivate team members to get the best out of them. The course will also help you learn how to manage conflict within teams, how to handle dissatisfied customers and how to be the best mentor possible.
To enrol on this course for free, you must be an employer or employee of a business located within the Tees Valley area.
Being able to manage a team effectively is critical in the current job market, where employee productivity and team outcomes are closely monitored. The course will teach you the principles of team leading, how to use different styles of leadership to enhance your team's performance, and how to motivate team members to get the best out of them. The course will also help you learn how to manage conflict within teams, how to handle dissatisfied customers and how to be the best mentor possible.
To enrol on this course for free, you must be an employer or employee of a business located within the Tees Valley area.
➝ I WANT TO LEARN ABOUT DIVERSITY & INCLUSION
In the current climate an awareness of Equality, Diversity and Inclusion (EDI) is vital, this course will make sure you're up to date. Diversity and inclusion in the workplace can enhance productivity, innovation, collaboration, safety and financial returns.
Put simply, the greater the variety of minds in your business, and the more supported they feel, the greater the mix of skills, experiences, perspectives and ideas you can draw from. The course has been designed for anyone who wishes to develop their knowledge of the issues and anti-discrimination laws that relate to equality and diversity.
To enrol on this course for free, you must be an employer or employee of a business located within the Tees Valley area.
Put simply, the greater the variety of minds in your business, and the more supported they feel, the greater the mix of skills, experiences, perspectives and ideas you can draw from. The course has been designed for anyone who wishes to develop their knowledge of the issues and anti-discrimination laws that relate to equality and diversity.
To enrol on this course for free, you must be an employer or employee of a business located within the Tees Valley area.
